top of page

Donova: Revolutionize Your Customer Service with AI

Tired of long wait times, frustrated customers, and overwhelmed staff? Donova is the AI-powered customer service solution that transforms your customer experience and drives business growth. Our cutting-edge technology handles your calls with a human-like touch, providing instant support in over 20 languages, 24/7.

Donova - Multi Language.png

Speak Your Customers' Language:

Donova breaks down language barriers, supporting a global audience. We currently offer support in:

  • Mandarin

  • Arabic

  • Cantonese

  • Vietnamese

  • Italian

  • Greek

  • Hindi

  • Spanish

  • German

  • Farsi

  • And many more!

Expand your reach and connect with customers worldwide, no matter their preferred language.

Gemini_Generated_Image_sadmuhsadmuhsadm.jfif

Human-Like Interaction, AI-Powered Efficiency:

Donova isn't your typical robotic voice.  Our advanced AI delivers responses with a natural, empathetic tone, creating a positive and engaging customer experience.  Callers will feel heard and understood, leading to increased satisfaction and loyalty.

Gemini_Generated_Image_sadmuhsadmuhsadm.jfif
Gemini_Generated_Image_q0nl86q0nl86q0nl.jfif

Beyond Answering Calls:  Donova's Powerful Features:

  • 24/7 Availability: Say goodbye to limited business hours. Donova is always available to assist your customers, ensuring they get the support they need, whenever they need it.

  • Information Capture: Donova intelligently gathers caller information, including contact details and reason for calling, streamlining your data collection and enabling personalized follow-up.

  • Product & Service Expertise: Donova is trained on your specific product and service information, providing accurate and consistent answers to customer inquiries. This empowers customers to make informed decisions and speeds up the sales process.

  • Automated FAQs: Free up your human agents by automating responses to frequently asked questions. Donova handles routine inquiries efficiently, allowing your team to focus on more complex issues.

  • Seamless Integration: Donova integrates seamlessly with your existing CRM and other business systems, providing a unified view of customer interactions and enabling data-driven decision-making.

  • Real-time Reporting & Analytics: Track key metrics like call volume, wait times, and customer satisfaction to identify areas for improvement and optimize your customer service strategy.

Boost Your Sales with Donova:

  • Increased Lead Generation: By capturing caller information and providing detailed product information, Donova helps convert inquiries into qualified leads.

  • Improved Customer Satisfaction: Happy customers are more likely to make repeat purchases and recommend your business to others. Donova's efficient and helpful service fosters customer loyalty.

  • Reduced Operational Costs: Automate your customer service and reduce the need for large call center teams, saving you significant time and money.

  • Enhanced Brand Image: Provide a professional and consistent customer experience that reflects positively on your brand.

  • Data-Driven Insights: Use Donova's reporting and analytics to understand customer behavior and identify opportunities to improve your products, services, and sales strategies.

  • Scalability: Easily handle peak call volumes without sacrificing customer experience. Donova scales with your business, ensuring consistent support even during busy periods.

Gemini_Generated_Image_87p08787p08787p0.jfif
Gemini_Generated_Image_sadmuhsadmuhsadm.jfif
Gemini_Generated_Image_iyv83ciyv83ciyv8.jfif

Ready to transform your customer service and drive sales growth?
 

Contact us today for a demo and see how Donova can revolutionize your business.

​Or simply call us on  +61 3 4714 0246 and see how Donova works in real time

Contact Us

Tel. +61 3 4714 0246

Address. PO Box 15, BULLEEN VIC 3105

Follow Us

  • X
  • Instagram
  • Facebook
  • LinkedIn

© 2024 by Target Mind

bottom of page